Meet IRIS
Your workplace assistant that actually helps.
Last updated: January 2026
What's IRIS?
IRIS is the AI built into PRISM. Think of it as a capable colleague who knows your organisation's policies, remembers your leave balance, and can actually do things for you — not just talk about them.
This page explains what IRIS can do, what it can't, and how we handle your data. No jargon, no fine print buried in paragraphs. Just the facts.
The Four Parts of IRIS
IRIS does different things in different ways. Here's how it's organised:
Ask IRIS
Ask questions, get answers. "What's my leave balance?" "Who's on leave today?" "What's the policy on remote work?"
You ask, IRIS answers
IRIS Actions
Tell IRIS to do things. "Submit leave for Friday", "Approve Kofi's request", "Log GHS 50 for taxi".
You command, IRIS executes
IRIS Agents
Bots that work in the background. Auto-approve simple leave requests, screen CVs, guide new hires through onboarding.
Runs on its own, with guardrails
IRIS Skills
AI features built into each module. Generate job descriptions, summarise candidates, analyse contracts.
Smart features, where you need them
What IRIS Can Do
Ask Questions
IRIS knows about your organisation. Ask in plain language:
- "How many days leave do I have left?"
- "Who do I report to?"
- "What's the policy on sick leave?"
- "Show me pending approvals"
IRIS remembers context within a conversation. If you ask about your leave balance and then say "book two days next week", it knows what you mean.
Take Action
This is where IRIS really shines. Instead of clicking through menus, just say what you want:
| What you say | What happens |
|---|---|
| "Submit leave for next Friday" | Creates request, sends to your manager |
| "Approve all pending requests" | Shows list, asks you to confirm, then approves |
| "Log GHS 50 taxi for client meeting" | Creates expense claim in the right category |
| "Clock me in" | Records your arrival time |
IRIS always asks before doing
For anything important, IRIS shows you exactly what it's about to do and waits for your confirmation. You stay in control.
Where IRIS Stops
IRIS is helpful, but it has boundaries. Here's where to draw the line:
Not a replacement for HR. IRIS gives guidance. For binding decisions — disciplinary matters, contract questions, legal stuff — your HR team has the final say.
Sometimes wrong. AI makes mistakes. If IRIS tells you something that affects your pay, your leave, or your job — double-check with a human.
Only as good as its knowledge. If your company hasn't uploaded a policy document, IRIS can't read minds. It'll work with what it has.
No professional advice. Legal questions? Medical concerns? Financial planning? Talk to the right people. IRIS isn't qualified.
Trust your instincts
If an answer feels off, it probably is. Check with HR or look up the original policy. IRIS won't be offended.
Your Data
Here's how we handle your information:
- Conversations are private to your organisation. We use multi-tenant isolation — your chats and documents never mix with other companies.
- We don't train AI on your data. Your conversations stay yours. We don't use them to improve AI models.
- Queries go through AI providers. We use Google Gemini, DeepSeek, and OpenAI to process requests. Your data passes through their systems — don't share passwords or sensitive personal details.
- Actions are logged. Everything IRIS does on your behalf is recorded. Good for compliance, good for peace of mind.
Full details in our Privacy Policy.
Availability
What you get depends on your plan:
| Plan | Ask IRIS | Actions | Skills | Agents |
|---|---|---|---|---|
| Starter | Basic | — | — | — |
| Growth | Full | Basic | — | — |
| Professional | Full | Full | Core | — |
| Enterprise | Full | Full | Full | 2 included |
| Enterprise+ | Unlimited | Unlimited | Full | 5 included |
Usage Limits
IRIS usage is measured in tokens — basically, the amount of text processed. Each plan includes a monthly allowance:
| Plan | Monthly tokens | Roughly |
|---|---|---|
| Starter | 50,000 | ~100 questions |
| Growth | 200,000 | ~400 questions |
| Professional | 1,000,000 | ~2,000 questions |
| Enterprise | 5,000,000 | ~10,000 questions |
| Enterprise+ | Unlimited | Ask away |
Running low? Administrators can buy credit packs from Settings → Subscription. Credits last 90 days.
Working Together
IRIS works best when you meet it halfway:
Verify the important things
Deadlines, policy details, anything that matters — confirm with HR before acting.
Read before you confirm
When IRIS shows what it's about to do, take a moment. Make sure it's right.
Keep secrets secret
Passwords, bank details, medical info — those don't belong in the chat.
Tell us when it's wrong
Spotted something off? Let your admin know. It helps everyone.
Questions?
We're here to help: